Job Opening: Quality Assurance Specialist, Team Plus

Your challenge

As a Quality Coordinator for Team Plus in the Social Services Sector, you serve as the link between policy, quality, and implementation. You help colleagues do their jobs well, ensure clear processes, and contribute to professional and future-proof service delivery.

• You bridge the gap between policy and practice. You translate policies, laws, regulations, and developments in the social sector into clear working agreements, actionable processes, and practical recommendations. In doing so, you take a critical look at what can be done better, smarter, or more effectively.
• You will develop and monitor quality. You will establish quality frameworks, contribute to the quality plan, and review reports, support plans, and decisions for quality and compliance. You will identify areas for improvement, report on them, and ensure that improvements are actually implemented.
• You help enhance your colleagues’ expertise. You serve as a subject-matter sparring partner for the Generalists within Team Plus Social Domain. You share knowledge about relevant laws and regulations, provide advice on complex issues, and coach colleagues on how to apply work processes and quality standards.
• ·You’ll help build a team that’s still evolving. With the transition to the municipality of Geldrop-Mierlo effective January 1, 2027, there’s an exciting challenge to further develop and ensure processes, working methods, and quality standards. In doing so, you’ll take into account the services provided to residents of both Geldrop-Mierlo and Waalre, as well as the collaboration between the two municipalities.

Our organization

At the Municipality of Geldrop-Mierlo, we believe in the power of teamwork. Together with residents, administrators, colleagues, and partners, we work every day to build a green, connected, and vibrant municipality. In our medium-sized organization, personal contact is a given: we know each other, we are close, and we truly work together on the social challenges of today and tomorrow.

Our modern and welcoming town hall is where we meet and work together. Here, your job satisfaction is key. We value a healthy work-life balance and invest in your development and vitality. This is evident in initiatives such as the Dommelvallei Academy, walking meetings, and fresh fruit every day.

We work based on clear values that guide us:

Creative – we think in terms of possibilities and make a difference.
Reliable – we do what we say and ensure clear agreements.
Committed – we work toward our goals together, with one another and with our residents.

These values are reflected in our daily work. We look ahead, turn challenges into opportunities, and support each other where necessary. Because when our employees grow and experience job satisfaction, they can give their all to ensure the happiness of our residents.

Together, we're making it happen in Geldrop-Mierlo.

Your New Team

Team Plus Social Services, formerly known as the PlusTeam, will become part of the municipality of Geldrop-Mierlo effective January 1, 2027. Through this team, we will continue to provide support to residents of both Geldrop-Mierlo and Waalre.

You’ll be part of a multidisciplinary team of about 30 dedicated professionals with diverse backgrounds and areas of expertise, including mental health care, care for people with mild intellectual disabilities, and addiction treatment. Together, they support residents with complex, multiple care needs for whom standard support is not always sufficient.

Collaboration, expertise, and shared responsibility are central to our team. As a Quality Associate, you’ll play a key role in enhancing the team’s quality and professionalism. You’ll have the opportunity to contribute ideas, take initiative, and work with colleagues to build a strong, future-proof approach.

 What can you expect from us?

• A salary of up to €5,714 gross per month (scale 10, based on a 36-hour workweek), depending on your education and experience (salary level as of January 1, 2027). Your contract is governed by the Municipalities Collective Bargaining Agreement.
• Individual choice budget (IKB) of 17.05% on top of your salary.
• Variable working hours.
• Favorable pension fund and compensation for furnishing your home office.
• You will also have access to a phone and laptop, and electric bicycles are available for work appointments.
• An employment contract for the duration of one year with the prospect of permanent employment.

Who are you?

You are a professional with strong analytical skills who can easily draw connections between policy, legislation, and day-to-day practice. You know how to distill complex issues into clear recommendations and practical solutions. You are critical when necessary, but always focused on collaboration and improvement.

You are confident, willing to challenge existing practices, and able to engage colleagues in the change process in a positive and constructive way. You combine subject matter expertise with an understanding of the human side of the work.

You should also bring:

• A higher vocational education (HBO) level of work and thinking, and preferably a relevant degree in the social sector.
• Knowledge of relevant laws and regulations in the social sector, preferably the Youth Act and the Social Support Act (Wmo).
• Experience in quality assurance, process improvement, policy implementation, or a similar advisory role.
• The ability to develop, evaluate, and improve work processes and quality frameworks.
• Strong communication and advisory skills that enable you to support, coach, and inspire your colleagues.

Do you see yourself in this role, but don’t yet meet all the requirements? Even so, we invite you to apply. We’re especially interested in your qualities, experience, and motivation to work with us to further develop the quality of Team Plus Sociaal Domein.

Are you excited after reading this job posting?

Then apply immediately via Werken voor Geldrop-Mierlo and who knows, maybe you will soon start as our new colleague.

Do we fit with you and you with us? We would like to hear what you are good at and what your job satisfaction looks like. That is why it is important to know who you really are. Your personality is decisive. A personality analysis is therefore part of our selection procedure.

Do you have any questions first?

Feel free to call, email, or text us! For questions about the job itself, please contact Jack van der Kruijs at jack.van.der.kruijs@plusteam.nu. If you have questions about the application process, please contact Ewoud Heijman at 06-42306861 or sollicitatie@dienstdommelvallei.nl.