Your rights

As a municipality, we record and use various personal data about you. You have three important rights under the AVG that allow you to influence this:

• right to information
• right of inspection
• right to change, delete, object and restriction

You can exercise these rights for your own personal data or the personal data of your child up to 16 years of age. There is no charge for exercising these rights unless a request is excessive or unfounded. 

Right to information

You have the right to be informed about how we process your personal data. For example, there is general information on the website about the requirements for processing personal data and how we safeguard your privacy. In addition, you are entitled to specific information about the processing of your personal data. If possible, we will provide you with this information when we capture your personal data.

Right of inspection

At your request, you can find out whether we process personal data about you. If so, we will give you an overview of your personal data with information about what we do with it and why. If you wish, you can obtain a copy of your personal data. If the document is too voluminous, we may choose to allow you to inspect it at City Hall.

Right to change, delete, object and restriction

Change personal data:

At your request, we can change your personal data if it is not or no longer correct, or complete it if it is incomplete.

Removal and deletion of personal data:

We may delete your data at your request under certain circumstances. For example, if the personal data is no longer needed and the retention period has not yet expired. Following on from this is the right to be forgotten (erased). If it is possible, we can ensure that your personal data, which we have posted or had posted on the Internet, are deleted. Your personal data processed in other organizations' systems are also covered by this right.

You have the following rights under the Wpg:

• The right to clear information about what we do with your personal data
• Inspection: you can request what data we process about you
• Correction and addition: you can ask us to change your data
• Destruction: you can ask us to destroy your data.

Object to processing:

You can object to the processing of your personal data in certain cases and ask us to stop processing immediately.

Limitation of processing:

You can request to restrict the processing of your personal data, that is, temporarily stop its use. This may be necessary if you need time to verify the personal data, or because there is a dispute about the lawfulness of the processing.

Exercising your privacy rights

To exercise your rights, submit a request online.

Your request (note! A digital form opens immediately):

• Inspection request
• Correction request
• Restriction processing request
• Removal request
• Data portability request
• Objection personal data

You may also submit a written request to the College of Mayor and Aldermen of the Municipality of Geldrop-Mierlo, Postbus 10.101, 5660 GA Geldrop. Attach a copy of proof of identity to your written request (make a secure copy with the copyID app).

Treatment

There is also a difference between the AVG and the Wpg in the handling of your request.

Within one month of receiving the request under the AVG, we will assess whether your request is justified. If your request is very complex, it may take longer to implement. But even then, you will receive a notice within one month informing you that more time is needed to assess your request. You will receive a decision. If your request is denied, you can appeal. If you cannot resolve the matter with the municipality, you can file a complaint with the Personal Data Authority.

If you submit a request for inspection under the Wpg, you will receive a response from us within 6 weeks of receipt. In cases specified by law, we may delay our substantive response for up to 4 to 6 weeks.

If you submit a request for rectification or destruction you will receive a response from us within 4 weeks.

You may submit your request in writing to the Municipal Executive of the Municipality of Geldrop-Mierlo, Postbus 10.101, 5660 GA Geldrop. Attach a copy of proof of identity to your written request (make a secure copy with the copyID app).

Permission

In most cases, personal data are processed for the performance of a statutory or public law task. In some cases, your consent is required for the processing of your personal data. It will then be explained to you in clear and understandable language what the consent request is about. The data will be used only for the purpose for which it was originally intended. If it does prove necessary to use the data for other purposes, the municipality will inform you of this. You are free to give or refuse the consent. If you refuse, you will still be helped. If you do give permission, you may withdraw it at any time.

Processing Register

The municipality maintains a processing register. The processing register contains information about the personal data the municipality processes.

This register includes the following information, among others: 

• Who is responsible for the personal data (e.g., the board of mayor and aldermen);
• A description of the categories of personal data the municipality processes (e.g., name, address, phone number or BSN);
• the purposes for which the municipality processes the personal data (for example, to issue a passport, grant a license or provide a benefit);
• A description of the categories of persons the municipality processes (e.g., applicant for a license or benefit recipient);
• the retention period of personal data;
• The categories of recipients to whom your data were provided (e.g., the UWV). 

When the municipality outsources work

In principle, your personal data is not shared with third parties, but it may happen that the municipality outsources work to an external party. That external party may then process your personal data on behalf of the municipality. In that case, the municipality remains responsible for your personal data and makes written agreements with that external party about the security and confidentiality of your data.

Basic registration of persons

In addition to the AVG, there is the Basic Registration of Persons Act. The basic registration of persons is the population register, in which the municipality records the personal data of its residents. You also have the right to view, correct, supplement or change your personal data recorded in the basic registration. You can view your personal data by logging in with your DigiD to the municipality of Geldrop-Mierlo. You can do this through our website. This is the only way to request access to your personal data digitally. To correct, supplement or change your personal data, you must come in person to the municipality. More information can be found on our website.

Cookies

The Municipality of Geldrop-Mierlo uses cookies to improve and analyze its website. For example, we measure how often visitors come to our website, the duration and which pages are visited. With this information we can improve and optimize the website in terms of form and functionality. The cookies do not store any personal information (for example, your name or e-mail address). The data collected are not used for any other purpose or made available to third parties.

What are cookies?

Cookies are small files that are placed on your computer, tablet or smartphone when you visit a website. They are used to remember passwords, recognize users and measure visits.

Turning off cookies

We appreciate it when you allow the municipality Geldrop-Mierlo to place cookies. If you no longer want the municipality to place a cookie on your PC or smartphone, you can disable the placing of cookies. Click on one of the links below to find out how to disable cookies in different browsers:

• Internet Explorer
• Google Chrome
• Firefox
• Safari

WhatsApp and chat

Through WhatsApp and chat, we do not want to share privacy-sensitive information with you. For example, a citizen service number or personal data. Therefore, we do not answer questions via WhatsApp and chat that require privacy-sensitive information. In this case, we will ask you to continue contacting the municipality by other means. For contacting the municipality via WhatsApp, your 06 number and "WhatsApp account name" will be processed.

Data Protection Officer

The municipality is required to employ a Data Protection Officer. The Data Protection Officer monitors compliance with privacy laws by the municipality. He or she works with the Authority for Personal Data for this purpose. If you have any questions about the processing of your personal data or about your rights, please contact the municipality's Data Protection Officer at fg@dienstdommelvallei.nl or by calling 088-1631000.

Learn more

More information about the General Data Protection Regulation and the protection of your personal data can be found on the website of the Personal Data Authority.

Camera surveillance public hall city hall and municipal sports halls

Cameras have been installed in the public hall of City Hall and at the 3 sports halls. The purpose is to protect the safety and health of employees, visitors and users.

Only moving images are recorded without sound. When images are taken, these images can be used as evidence in incidents. In such a case, charges can be filed. 

Secure emailing through ZIVVER

Gemeente Geldrop-Mierlo uses ZIVVER to securely exchange messages and files via email. ZIVVER encrypts messages with sensitive content, such as personal data, financial data or medical data. It is also possible to send large files. More information can be found on the webpage Safe mail via ZIVVER.

Applicant privacy statement

We are aware that job applicants share privacy-sensitive personal data with us, so we handle it as properly and carefully as possible. Read all about it in our applicant privacy statement. 

This privacy statement is subject to change at any time. Changes take effect from the time they are published on the website.