About whom can you report 

If a private landlord or rental agent does not comply with the basic rules you can report it to the municipal hotline. For reports about housing corporations, you cannot make your complaint to the municipality. For this you can go to the complaint committee of the housing corporation that rents the property. 

It is also possible to take the complaint to, for example, a National discrimination hotline https://discriminatie.nl/, rent committee, the legal desk or legal advice center.

Report anonymously 

You may not feel safe reporting undesirable rental behavior under your own name. In that case, you can also report anonymously. Because your details are not known to us, we cannot give you any feedback. Nor can we contact you if we have further questions. Therefore, please provide us with your information as clearly as possible. 

Topics you can report 

Your report can be about a variety of topics. Some examples: 

• Offering a property:
  - the rental process must be clear and understandable,
  - a landlord may not choose a tenant based on nationality, religion, political affiliation or other grounds,
  - the landlord explains to rejected applicants why a new tenant was chosen.
• Renting out a property:
  - a rental agreement must always be in writing,
  - a rental agreement must be separate from an employment contract,
  - a security deposit cannot exceed 2x the monthly rent. 
• Landlords should not intimidate (such as threatening to terminate the lease or electricity).
• Service charges must be fair. Landlords must send a service charge statement every year.

A complete overview can be found in the full text of the Good Landlord Act

Required for your notification 

• Details of the tenant or landlord about whom you are making a report.  
• The address(es) of the rental property that your report concerns. 
• Explanation of the situation you wish to report. Please include attachments that make this clearer.